About Us
At Assurance Financial Services, we strive for excellence in all that we do and look forward to helping you reach your finance goals. We believe that loan products should be easy to understand, easy to access and allow you peace of mind.
You should think of us as a professional resource in the same way you think of your accountant, financial planner or solicitor. You can rely on us to always think of your best interests.
We will work with you and your service providers (real estate agent, conveyancer and lender) during your purchasing or refinancing process, while ensuring you obtain the finance that best suits your circumstances and needs.
When you call Assurance Financial Services, you will speak to a real person. We will guide you through your loan process, providing you with information and support every step of the way. Please contact us to learn more about how we can help you today.
At Assurance Financial Services, we
• provide personalised assistance
• can provide you with competitive choices
• will find the right home loan for your needs
• provide complementary services.
Ratul Biswas
Phone: 0493 229 921
Email: info@a-f-s.au
I help my clients find the right home loan for them. I do this by taking the time to understand their individual financial needs, goals, and circumstances. I believe in listening carefully, providing clear and practical guidance, and educating my clients so they can make informed financial decisions with confidence.
Clients value my approachable, understanding, patient, and professional manner. I take pride in building trusted relationships and making the home loan process as simple and stress-free as possible.
With over 15 years of combined experience in loan writing and customer service, I bring a strong understanding of both lending and client needs. I hold a Master of Professional Accounting and a Diploma in Mortgage Broking, combining my financial knowledge and industry experience to provide personalised lending solutions.
Admin and Customer Service Manager
Setu Saha
Phone: 0493 229 921
Email: info@a-f-s.au
As the Administration and Customer Service Manager, I play an important role in ensuring the smooth and efficient operation of our mortgage broking business. I support the day-to-day administration of loan applications, coordinate documentation and communication, and help ensure clients receive a seamless and positive experience throughout their lending journey.
I enjoy working closely with clients, understanding their needs, and providing clear, timely and professional assistance. I am approachable, organised and committed to maintaining strong attention to detail, particularly when managing important loan documentation and deadlines.
My focus is on delivering excellent customer service while supporting the broker and lending team to ensure every application is managed efficiently from initial enquiry through to settlement and beyond.